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Qualitative research

At OpinionWay Africa, our expertise in qualitative research goes beyond the numbers to reveal the deep motivations and perceptions of Africans.
Through an innovative approach combining listening, observation and interaction, we transform human complexities into clear and actionable insights to guide your strategic decisions.

Exploring perceptions to reveal drivers for action

In a context where emotions, values and cultures profoundly shape behaviour, understanding the ‘why’ behind attitudes becomes essential. Qualitative studies allow you to capture the voices of consumers and citizens in all their richness and complexity.

At OpinionWay Africa, we use immersive approaches — in person or online — to get as close as possible to real-life experiences. Thanks to rigorous methodologies adapted to the field, we reveal what motivates, hinders or inspires your African audiences.

Our approach aims to:

  • Explore perceptions, expectations and behaviours in depth through individual interviews, focus groups or online communities.
  • Give meaning to feelings to inform your brand, innovation or customer experience strategies.
  • Prepare quantitative data by identifying the right indicators to measure and hypotheses to validate.

We transform the voices of Africans into clear, actionable insights to help you make relevant decisions rooted in the reality on the ground.

Our Expert

Meryem Abdelmoula

Director of Qualitative Research

Our Methods

Co-construction

Interviews (video or face-to-face)

Forward-looking techniques – Expert interviews

Content analysis

Ethnography

Simulations and role-playing

Immersion techniques

Focus groups (face-to-face or video)

Co-creation

Innovation

Identifying and testing innovative ideas to meet market needs

Organoleptic testing, sensory testing

Measuring the sensory perception of products (taste, texture, smell, etc.) by consumers

Semiology

Benchmark

Participatory methods

Sensory exploration techniques

Communities (short and long term)

Understanding consumer motivations and behaviour

Projective techniques

Workshops

UX Test

Diaries and logbooks

Observation (participant, non-participant)

Insightment