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Tobacco industry

The tobacco market in Africa is undergoing a major transformation: moving upmarket, expanding formats (capsules, slim sticks, 100s), rising prices and changing purchasing behaviour.
Faced with these challenges, OpinionWay supports key players in the sector by accurately deciphering consumer expectations, testing new concepts and refining brand perception. Our cutting-edge expertise, combined with in-depth knowledge of African markets and innovative research tools, enables us to develop strategic and tailored offerings.

The challenges of the industry

Understanding brand perception in a competitive environment

Tobacco brands are often challenged by rapidly evolving local contraband brands. Mapping brand positioning, identifying aspirational brands and the effects of mimicry is key to adjusting the offering and messaging.

Testing innovation in a sensitive environment

New capsules, slim formats or distinctive packs: innovation is crucial, but it must be based on a thorough understanding of smokers’ expectations, barriers and perception of risk.

Building a distinctive packaging and product experience

In a world where communication is limited, packaging becomes the primary vehicle for attracting attention. It is essential to measure its visual impact, comprehensibility, and ability to stand out on the shelf.

Deciphering purchasing behaviour and price trade-offs

Faced with inflation and tax pressure, price trade-offs are at the heart of purchasing decisions. Understanding the logic behind switching between brands, price tolerance thresholds and alternative purchasing behaviours has become strategic.

Assessing communication effectiveness in regulated contexts

With limited space for communication, each campaign must have a strong impact. It is essential to test emotional triggers, message comprehension, and the ability to generate preference.

Our Expert

Meryem Abdelmoula

Director of Qualitative Research